NEED HELP?

NEED URGENT MEDICAL HELP?

EMERGENCY GP: if you need medical advice, book an emergency GP appointment with your surgery. 

NHS 111 (ENGLAND AND WALES), NHS 24 (SCOTLAND): if you need urgent medical advice that is not an emergency call NHS 111 or in Scotland 0845 242424. 

CALL 999 OR VISIT ACCIDENT AND EMERGENCY (A&E): if you need immediate medical help or attention call 999 or visit your local hospital’s A&E department.

ABUSE

SAMARITANS: 24-hour emotional support for anyone struggling to cope.

  • 116 123 (freephone)
  • email: jo@samaritans.org
  • website.

VICTIM SUPPORT: a charity which provides support and information for people who have been affected by crime – including rape/ sexual abuse – as a victim or a witness. [8PM-8AM MONDAY-FRIDAY, 24 HOURS SATURDAY-SUNDAY].

NAPAC (NATIONAL ASSOCIATION FOR PEOPLE ABUSED IN CHILDHOOD): support, advice and guidance for adult (18+) survivors of any form of childhood abuse. [10AM-9PM MONDAY-THURSDAY, 10AM-6PM FRIDAY].

CHILDLINE: confidential telephone counselling for children about any issue. [24 HOURS].

NSPCC: anyone who needs advice, help or information about a child’s welfare and those who want to report concerns about a child or young person at risk of abuse. [24 HOURS].

  • 0808 800 5000
  • email: help@nspcc.org.uk
  • website.

ACTION ON ELDER ABUSE: helpline for anyone concerned about the abuse of older people.

  • 0808 808 8141
  • email: enquiries@elderabuse.org.uk
  • website.

RESPOND: a range of services for people with learning difficulties, both victims and perpetrators of sexual abuse. It also provides support and training for families/ carers/ professionals. MH professionals can refer people for face-to-face work.

  • email: admin@respond.org.uk
  • website.

MENCAP: information and advice for people with a learning disability, their family and carers.

  • 0808 808 1111
  • email: help@mencap.org.uk
  • website.

DOMESTIC ABUSE

REFUGE: support for women.

  • 0808 2000 247 [24 HOUR]
  • email: helpline@refuge.org.uk
  • website.
  • Women’s Aid: 0808 2000 247 – freephone 24-hour National Domestic Violence Helpline.
  • email: helpline@womensaid.org.uk

MEN’S ADVICE LINE: confidential helpline for all men experiencing domestic violence by a current or ex-partner. [9AM-5PM MONDAY-FRIDAY].

  • 0808 801 0327
  • email: info@mensadviceline.org.uk
  • website.

ASHIANA SHEFFIELD: aims to prevent murder/ serious harm to black, asian and minority ethnic/ refugee women as a result of domestic abuse, forced marriage, and honour-based violence. It applies to women and young people.

  • 0114 255 5740
  • email: info@ashianasheffield.org.uk
  • website.

RESPECT: support service for people who inflict violence in relationships. A confidential and anonymous helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner. [9AM-5PM MONDAY-FRIDAY].

  • 0808 802 4040
  • email: info@respectphoneline.org.uk
  • website.

NATIONAL DOMESTIC VIOLENCE HELPLINE: women-only service supporting those who experience domestic violence and those calling on their behalf. [24 HOURS]

  • 0808 200 0247

REVENGE PORN HELPLINE: free and confidential advice around harm caused by revenge porn. [10AM-4PM MONDAY-FRIDAY]

  • 0345 600 0459
  • email: help@revengepornhelpline.org.uk

SEXUAL ABUSE

HAVOCA (HELP FOR ADULT VICTIMS OF CHILD ABUSE): information to adults who are suffering from past childhood abuse.

LIFECENTRE: telephone counselling for survivors of sexual abuse and those who support survivors. They also offer face-to-face counselling and art therapy in West Sussex.

  • 0808 802 0808
  • text: 07717 989 022
  • website.

ONE IN FOUR: advocacy, counselling and information service for people who have experienced sexual abuse. They offer Skype appointments and in several languages.

THE SURVIVORS TRUST: UK network of support organisations for survivors of rape, sexual violence and childhood sexual abuse. Extensive resources, plus local specialist support information.

CISTERS (CHILDHOOD INCEST SURVIVORS): support for adult women who suffered incest as a child. Organises workshops and conferences to raise awareness.

  • 023 8033 8080
  • email: admin@cisters.org.uk
  • website.

RAPE CRISIS: lists local organisations with contact details, services and opening times. Abuse at any time in their lives. [12-12:30PM, 7PM-9:30PM EVERY DAY, 3PM-5:30PM WEEKDAYS.

  • 0808 802 9999
  • email: info@rapecrisis.org.uk
  • website.

MANKIND: one-to-one counselling, therapeutic groups and couple counselling to men aged 18+ who have experienced sexual abuse.

  • 0127 391 1680
  • email: admin@mankindcounselling.org.uk
  • website.

SURVIVORS UK: Support for men who have been raped/ sexually abused. Provides webchat, face-to-face counselling and support in the London area. [10:30AM-9PM MONDAY-FRIDAY, 10AM-6PM SATURDAY-SUNDAY].

  • 0203 598 3898
  • email: help@survivorsuk.org
  • website.

MOSAC: voluntary organisation supporting non-abusing parents/ carers whose children have been sexually abused – providing support, advice, information and counselling following the discovery of the abuse.

  • 0800 980 1958
  • email: enquiries@mosac.org.uk
  • website.

STOP IT NOW!: confidential free helpline for people struggling with sexual thoughts and behaviours towards children. It also supports anyone with a concern of someone you know with worrying sexual behaviour. [9AM-9PM MONDAY-THURSDAY, 9AM-7PM FRIDAY].

  • 0808 100 0900
  • email: help@stopitnow.org.uk
  • website.

ADDICTION

NHS LIVE WELL: Information, real-life stories and support.

ADDACTION: charity providing a range of services to transform the lives of people affected by drug and alcohol problems. Details of local services are available on their website.

ADFAM: family and friends support for those with drug/ alcohol problems.

ALCOHOLICS ANONYMOUS: people who share their experiences, strength and hope with each other to solve common problems and help each other to recover from alcoholism.

DRINKLINE: a UK-wide helpline for anyone concerned about their alcohol use or someone else’s.

  • 0300 123 1110

GAMBLERS ANONYMOUS: support for people with gambling addictions.

GAMCARE: free helpline offering advice, information and support for those experiencing gambling problems. [8-12AM, 7 DAYS A WEEK].

KNOW THE SCORE: confidential information and advice about drugs in Scotland.

NATIONAL ASSOCIATION FOR CHILDREN OF ALCOHOLICS (NACOA): provides information, advice and support for everyone affected by a parent’s drinking – including adults.

  • 0800 358 3456
  • email: helpline@nacoa.org.uk
  • website.

NARCOTICS ANONYMOUS: a user-led group who support each other to stop using drugs.

SEX AND LOVE ADDICTS ANONYMOUS: support group for people with sex and love addictions.

SMOKEFREE: NHS information and advice to help stop smoking.

TALK TO FRANK: information on drugs and getting help. 

  • 0300 123 6600
  • text: 82111
  • website.

TURNING POINT: an organisation that provides health and social care services for those with complex needs – including alcohol, drug and mental health problems.

BENEFITS AND RIGHTS

CITIZENS ADVICE: impartial advice on rights and responsibilities across the United Kingdom. [9AM-5PM MONDAY-FRIDAY].

  • England and Wales: 0344 411 1444
  • Scotland: 0808 800 9060
  • Welsh Speakers: 0344 477 2020
  • Northern Ireland: 0300 123 3233

BEREAVEMENT

BEREAVED THROUGH ALCOHOL AND DRUGS: information and support for those bereaved through drug or alcohol use.

BEREAVEMENT ADVICE CENTRE: supports bereaved people on a range of practical issues. [9AM-5PM MONDAY-FRIDAY].

CHILD BEREAVEMENT UK: supporting families and providing training to professionals when a baby/child of any age dies/ is dying or when a child is facing bereavement. [9AM-5PM MONDAY-FRIDAY].

  • 0800 028 8840
  • email: support@childbereavementuk.org
  • website.

CRUSE BEREAVEMENT CARE: advice to anyone who has been affected by death – including military families.

  • 0808 808 1677
  • Scotland: 0845 600 2227
  • email: helpline@cruse.org.uk
  • website.

CHILD DEATH HELPLINE: help for anyone affected by the death of a child at any age – from pre-birth to adult, under any circumstances, no matter how long ago.

SURVIVORS OF BEREAVEMENT BY SUICIDE:  self-help, voluntary organisation which aims to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend.

BULLYING

DITCH THE LABEL: tackle the root issues in bullying and support young people 12-25.

CARERS

CARERS UK: support for unpaid carers for family or friends.

  • England, Scotland, Wales: 0808 808 7777
  • NI: 0289 043 9843

CRISIS SERVICES

SUICIDAL

STAY ALIVE: an app with help and resources for people who feel suicidal or are supporting someone who does. Google Play and Apple store compatible.

SANELINE: practical information and emotional support in a crisis. [4.30PM-10.30PM DAILY].

PAPYRUS HOPELINE UK: information and support for anyone under 35 struggling with suicidal thoughts, or someone concerned for a young person struggling. [10AM-10PM WEEKDAYS, 2PM-10PM WEEKENDS, 2PM-10PM BANK HOLIDAYS].

  • 0800 068 4141
  • text: 07786 209 697
  • email: pat@papyrus-uk.org
  • website.

SAMARITANS: 24-hour emotional support for anyone struggling to cope.

  • 116 123 (freephone)
  • email: jo@samaritans.org
  • website.

DEBT

STEPCHANGE DEBT CHARITY: debt advice for people in the UK. [8AM-8PM MONDAY-FRIDAY, 8AM-4PM SATURDAY].

  • 0800 138 1111

EATING DISORDERS

BEAT (EATING DISORDERS): UK’s eating disorder charity, aiming to end the pain and suffering caused by eating disorders. [12PM-8PM MONDAY-FRIDAY, 4PM-8PM SATURDAY-SUNDAY/ BANK HOLIDAYS].

  • adult helpline: 0808 801 0677
  • youth helpline: 0808 801 0711
  • student helpline: 0808 801 0811
  • adult email: help@b-eat.co.uk
  • youth email: fyp@b-eat.co.uk
  • email: help@beatearingdisorders.org.uk (18+)
  • email: fyp@beateatingdisorder.org.uk (under 18s)
  • online peer support website.
  • website.

HOUSING AND HOMELESSNESS

SHELTER: housing and homelessness charity offering advice and information.

  • England and Scotland: 0808 800 4444
  • Wales: 0345 075 5005

LGBT+

SWITCHBOARD: LGBT+ helpline – listening services, information and support. [10AM-10PM DAILY].

  • 0300 330 0630
  • message through their website.
  • email: chris@switchboard.lgbt

MINDLINE TRANS+: Mind deliver mental health services across England and Wales – with some offering specific support for LGBTQ people.

ALBERT KENNEDY TRUST: supports young (16-25) LGBTQ people who are homeless/ living in a hostile environment by providing appropriate homes through supported lodgings/ fostering and specialist housing schemes.

  • email: contact@akt.org.uk
  • website.

BROKEN RAINBOW: support for LGBT people experiencing domestic violence.

IMAAN: supports LGBTQ Muslim people, their families and friends to address issues of sexual orientation within Islam.

  • email: info@imaan.org.uk

MINDOUT: mental health service run by and for LGBT people. Based in Brighton and Hove – provide local services as well as national.

  • 0127 323 4839
  • email: info@mindout.org.uk

MENTAL HEALTH PROBLEMS

RETHINK MENTAL ILLNESS: charity offering information and support for people experiencing a mental health problem.

NEXT GENERATION TEXT SERVICE: talk/type service for anyone who has difficulty hearing/ being understood when speaking over the phone.

SCOTTISH ASSOCIATION FOR MENTAL HEALTH: communities in Scotland providing mental health social care support, homelessness, addictions, employment services and much more.

  • 0141 530 1000
  • EMAIL: enquiries@samh.org.uk
  • website.

SANE: a mental health charity aiming to improve the quality of life for anyone affected by mental illness.

MIND INFOLINE: information about types of mental health problems, where to get help, medication and alternative treatments and advocacy. They can also look for details of help and support in your local area. [9AM-6PM MONDAY-FRIDAY].

  • 0300 123 3393
  • text: 86463
  • email: info@mind.org.uk
  • website.

ANXIETY UK: a charity providing support if you’ve been diagnosed with or suspect you have an anxiety condition. They can also provide support with phobias or any fear that has stopped you getting on with your life.

  • 0844 477 5774
  • text: 0753 741 6905
  • email: support@anxietyuk.org.uk
  • website.

MEN’S MENTAL HEALTH

CALM (CAMPAIGN AGAINST LIVING MISERABLY): listening services, information and support for men at risk of suicide. [5PM-MIDNIGHT].

NHS SERVICES

NHS CHOICES: information on a range of health topics – has an online search tool to find GPs and NHS services near you.

NHS 111: non-emergency medical help and advice.

UNIVERSITY

NIGHTLINE: contact information for helplines and listening services in universities and colleges in the UK.

PEER SUPPORT

ELEFRIENDS: an online community to listen, share and be heard.

BIPOLAR UK’s E-COMMUNITY: supportive online forum for everyone affected by bipolar.

HOMESTART: a community of trained volunteers to support families with young children through challenging times.

RELATIONSHIPS

RELATE: counselling and workshops on relationships and family issues.

  • 0300 100 1234

STUDENT MENTAL HEALTH

STUDENT MINDS: UK student mental health charity empowering students to look after their own mental health, support others and create change.

  • website.
  • email: info@studentminds.org.uk
  • email: help@studentminds.org.uk
  • 0113 343 8440

DISABLED STUDENTS’ ALLOWANCE: grants that help to pay for support that a student may need at Higher Education as a result of disability, on-going health condition, sensory impairment, mental health or specific learning difficulties. For students, by students.

STUDENTS AGAINST DEPRESSION: a website offering advice, information, guidance and resources to those affected by low mood, depression and suicidal thoughts.

UNIVERSITY MENTAL HEALTH ADVISORS NETWORK (UMHAN): a national network of university mental health advisers.

NIGHTLINE: a confidential student listening service open at night, run by students for students.

YOUNG MINDS: information for both parents and young people.

PROPEL: support and advice for young care leavers moving into higher education.

SAVE THE GRADUATE: information and advice about graduating from university.

NOT GOING TO UNI: information and advice about alternatives to university.

NATIONAL UNION OF STUDENTS: promoting and defending the rights of students.

THE MONEY CHARITY: national charity offering information about managing your money.

  • email: hello@themoneycharity.org.uk
  • website.

MONEY ADVICE SERVICE: free, impartial advice about money matters.

UNPLANNED PREGNANCY

 

YOUNG PEOPLE

CHILDLINE: help and support for children and young people in the UK. [24 HOURS]

THE MIX: support for under-25s. [2PM-11PM SUNDAY-FRIDAY].

PAPYRUS (PREVENTION OF YOUNG SUICIDE): information and support for anyone under 35 struggling with suicidal thoughts, or someone concerned for a young person struggling. [10AM-10PM WEEKDAYS, 2PM-10PM WEEKENDS, 2PM-10PM BANK HOLIDAYS].

  • 0800 068 4141
  • text: 07786 209 697
  • email: pat@papyrus-uk.org
  • website.

YOUNG MINDS: information for parents and young people, including leaflets. National charity to improve the mental health of all babies, children and young people.

  • parents information service: 0808 802 5544
  • website.
  • 0207 089 5050

YOUTH ACCESS: a network of organisations who provide local information, advice and counselling services.